Garage door repair services in Rowville

What we repair

AGG Doors repairs panel doors, roller doors, tilt doors, openers, remotes, springs, cables and gates. In Rowville, panel and roller doors come up in about equal measure.

Panel (sectional) doors

A panel door is made of rigid sections hinged together. It runs on tracks along the garage ceiling. Typical faults are a door that has come off its tracks, worn rollers, a broken spring or cable, and panels damaged by a car. A single panel can often be replaced instead of the whole door, if the frame and tracks are sound and the same panel is still made. Read the panel door repairs guide.

Roller doors

A roller door is one metal sheet that winds up around a drum above the opening, running in guides (channels) at each side. A door that sticks, drops unevenly or comes off its guides usually has a tired spring, a bent sheet or a loose guide. A door that is hard to lift by hand may need its spring tension adjusted by a technician. Read the roller door repairs guide.

Tilt doors

A tilt door is a one-piece door that tilts up on pivoting arms. It needs little headroom. Melbourne homes have three tilt door layouts: jamb type, track type and counterweight type. AGG Doors repairs tilt doors. See AGG Doors' page on tilt doors.

Openers and remotes

An opener is the motor that moves the door. On a panel or tilt door it sits in the middle of the garage ceiling. On a roller door it sits at one end of the roll. Typical faults are a motor that hums but does not move the door, a door that reverses, an opener that beeps or flashes, and a remote that is dead or patchy. Most opener repairs are done within an hour. If the garage door will not open, see garage door won't open. If it will not close, see garage door won't close. For remotes, see garage door remote not working.

Springs and cables

Springs balance the door's weight. On a panel door the cables run from the bottom of the door up to drums on the spring shaft. Signs of a failed spring include a loud bang, a door that is suddenly very heavy, or a door that lifts unevenly or sits crooked. Torsion springs sit on a shaft above the door and twist as it closes. Cable trouble shows as one side sitting lower, a jerky door or visible fraying. Both are jobs for a technician only. Do not run the opener against a broken spring, because that can damage the opener or make the door move unsafely.

Gates

AGG Doors also repairs manual and automatic sliding, swing and bi-fold gates. A gate that grinds, stalls or will not close often has worn drive wheels, a motor fault, a misaligned track or something in the slide channel. Do not keep forcing it. See AGG Doors' page on gate repairs.

How a repair visit works

1. Book. Call 03 8789 9397 or use online booking. Standard bookings are usually available within one to two business days.
2. The technician attends. The call-out to a Rowville address is $249, including GST and the technician's labour on site.
3. You get a price first. If the door needs parts or a bigger repair, the price is quoted on top of the call-out. You decide before anything is fitted.
4. The repair is done. AGG Doors keeps parts for current and discontinued doors and openers at its Hallam warehouse.

If a part is not on the van, the technician makes the door safe and secure before leaving, then returns with the part.

How long a repair takes

These are typical times for some common jobs.

Times vary with the door and the fault.

Photos of the door and motor, the door type, what is wrong, and any error lights or beeps help us give a rough estimate before the visit. Send them with your quote request. Free onsite quotes are for new doors only. Repairs are not quoted free.

What it costs

The call-out is $249 including GST. These are AGG Doors' "from" prices for common jobs:

• Torsion spring: from $459 for one, from $699 for a pair.
• Cable replacement: from $449 with the drums at the front of the door, from $539 at the rear.
• Full opener replacement: typically from $899 supplied and installed.

After-hours call-outs cost more. We confirm the rate on the phone. The repair cost guide has the full list.

Brands we repair

AGG Doors is an accredited ATA dealer. It also installs, services and repairs B&D, Merlin, Gliderol, Steel-Line, Firmadoor, Boss, Airport Doors and Vicway doors and openers. It services virtually all brands sold in Australia, including older and discontinued models. AGG Doors does not repair Flex-A-Doors. Owners of those doors are referred to the maker.

Warranty, payment and discounts

• Warranty. Service and repair workmanship is covered for three months. Brand-new replacement parts, supplied and fitted by AGG Doors, are covered for one year. Second-hand parts are covered for six months.
• Payment. Cash, cheque, credit card, EFTPOS or PayPal. Every service van carries a mobile EFTPOS machine.
• Seniors Card. Holders get 5% off. Show a valid card. It cannot be combined with other offers.

When to call the emergency line instead

Call the emergency line on 03 8789 9398 (24/7) if the door is stuck open, has fallen or come off its tracks, a spring or cable has broken, your car is stuck, or you cannot secure the garage. We aim to have a technician there the same day to fix the door or make it safe. Read more on the emergency garage door repairs page. For anything that can wait, use the booking line, 03 8789 9397.

Not sure what is wrong? The guides explain the common faults.

Repair services questions